Preferred Customer Program
Exclusive benefits and services for Autobody Shops and professional automotive businesses
Designed for Professionals Like You
If you are an Autobody Shop looking for a reliable supplier with a large selection of top brand high quality autobody parts, supplies & paints, you should consider becoming a preferred customer of CAPS. This means having a charge account as well as receiving bulk purchase pricing discounts.
We believe in rewarding our customers for their loyalty. So, our Preferred Customers receive discounted pricing, credit accounts and exclusive access to new and/or promotional products.
Exclusive Benefits
As a Preferred Customer, you'll enjoy these exclusive benefits designed to support your business needs.
Preferred Pricing
Access to exclusive pricing tiers with discounts on regular products and special pricing on bulk orders. Our Preferred Customers always receive our best available rates.
Dedicated Account Manager
Work with a dedicated account manager who understands your business needs and can provide personalized service, product recommendations, and technical support.
Priority Service
Enjoy priority processing for orders, quotes, technical support requests, and color matching services. Your business needs come first with expedited service across all departments.
Credit Account
Qualified Preferred Customers can access payment terms, allowing you to better manage your cash flow while maintaining a steady supply of essential products.
Enhanced Shipping Benefits
Preferred shipping rates and priority fulfillment ensures your orders ship first. We serve customers across Canada including all provinces except Northwest Territories, Yukon, and Nunavut.
Extended Policies
Enjoy extended return periods, extended quote validity, and enhanced warranty support on eligible products. Our policies are designed to give you peace of mind.
Additional Program Features
Beyond the core benefits, our Preferred Customers enjoy these additional features to support their business growth.
Technical Support & Training
- Priority access to our technical support team
- Training sessions for your team
- Access to exclusive technical resources and guides
- On-site consultation available for complex projects
Business Growth Support
- Early access to new products and technologies
- Invitations to exclusive industry events and webinars
- Business review with your account manager
- Networking opportunities with other industry professionals
How to Join
The CAPS Preferred Customer Program is available to qualified automotive businesses. Here's how to apply:
Eligibility Requirements
To qualify for the Preferred Customer Program, your business should meet the following criteria:
- Be a registered business in the automotive industry (body shop, dealership, repair facility, etc.)
- Have been in operation for at least 1 year
- Make regular purchases of automotive paint, body shop supplies, or parts
- Have a valid business license and tax ID
Application Process
- Complete the application form - Fill out our Preferred Customer application with your business details and purchasing history.
- Submit required documentation - Provide copies of your business license, tax ID, and other requested documents.
- Application review - Our team will review your application, typically within 1-2 weeks.
- Account setup - Upon approval, we'll set up your Preferred Customer account and assign a dedicated account manager.
- Onboarding - Your account manager will contact you to walk you through all the benefits and features of the program.
Questions About the Program?
Our team is ready to answer any questions you may have about the Preferred Customer Program.
Call Us
Speak directly with our Preferred Customer team
Monday-Friday, 8am-5pm, Sat: 9am-1pm
Monday-Friday, 8am-5pm, Sat: 9am-1pm
Email Us
Send your questions about the program
We typically respond within 24 hours